

Talent New Leader Program Development Training Program Development and Delivery International Consumer Products Company CoreAxis provided engagement leadership for a worldwide initiative aiming to train 20,000 associates on Lotus Notes and subsequently assess their skills. The team of 100 training specialists conducted more than 500 assessments of group leaders and staff in seven languages across 30 countries. CoreAxis supported development of training content, job aides and just-in-time online collaboration tools. Our project staff managed all training logistics (registration, confirmation, facilitator assignment) to ensure the overall quality of the engagement. CoreAxis developed a role-specific competency model for customer service, technology, call centers and general administrative roles. We partnered with the company in the assessment process, creating aggregate reports and managing an individual reporting and feedback process. The success of this project led to follow-on work developing e-learning modules for deployment at other clients.
We are based in Boston, Massachusetts and provide consulting services throughout the New England, Northeast, and New York region. |